Delivery Policy

We aim to deliver your chosen items to the specified recipient in perfect condition and within the shortest possible time. Orders within the UAE and internationally are shipped via Third party logistics service for expedited delivery. Each purchase is insured during transit until it is delivered to you. If you wish to track your order but have not received an email with tracking details, please contact us, and we will provide you with a tracking number or assist you in tracking your shipment.
Delivery details, including the recipient’s name, address, and contact number, will be stored for shipping purposes. No other personally identifiable information will be retained.
We strive to dispatch most orders within 4-7 business days, subject to item specifications, Payment clearance, stock availability, your location, order time, address verification, and shipping constraints. If there is an unexpected delay or an item is out of stock, we will notify you via email or phone.
We ship to all countries via a third-party logistics service. Depending on the destination, some items will be shipped on a DDU (Delivery Duties Unpaid) basis, meaning that any duties or taxes incurred in the destination country will be the responsibility of the customer.
If you refuse delivery, are unavailable, or fail to accept the shipment despite reasonable attempts by the courier company, your order will be returned to TAHOOR, and you will be responsible for unpaid duties, taxes, and additional shipping costs.